If there is insufficient memory or hard disk space, the machine will fail to receive faxes or, if it receives faxes, will fail to print them.
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Is the memory full or does the hard disk lack sufficient available space?Ĭheck the remaining amount of memory or hard disk space. Press the Power key to release the ErP Auto Power Off mode.įor the ErP Auto Power OFF mode, refer to Here. If the machine is placed into the ErP Auto Power Off mode, it cannot receive any jobs. Has the machine been placed in the ErP Auto Power Off mode? If a hub is used, also check the hub power. Is the power of the receiving facsimile turned off, is it out of paper or is there another problem?Ĭall the recipient or otherwise to determine whether there is a problem.Ĭheck the Main Power Switch of this machine. Is there a problem with the receiving machine? For the procedure for printing the list of destinations, refer to Here. Print the list of address book destinations to check that the numbers are registered correctly. If you are using a destination in the Address Book or Program, the fax number registered may be incorrect. Were the address book destination and program destination registered correctly?
Make sure that the cables such as network and modular cables are correctly connected.Īre the fax number and address you entered for the destination correct?
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Is the correct E-mail address set for this machine?Ĭheck the E-mail address of the machine and configure it.įor information on how to configure the E-mail address setting, refer to Here. Was the transmission procedure carried out correctly?Ĭheck the transmission procedure and then resend the fax.Īre the network settings and connection correct?Ĭheck the network settings and connection.įor information on how to configure network settings, refer to Here. If the volume of one E-mail message exceeds the maximum capacity of the SMTP server for reception, an error occurs which will prevent transmission. Is the volume per E-mail to be sent exceeding the maximum receiving capacity of the SMTP server?
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